Food Fiestaa is an online community marketplace for people to choose and order delicious multi-cuisine dishes made by passionate cooks or chefs, who believe in preparing home-style food for food lovers.
Registered Cooks can post their dishes on our website or mobile apps. The food items posted by cooks will be reviewed, tasted, approved by Food Fiestaa team and marketed through our website. Once food products are approved, Consumers can order food via our website or mobile applications based on the availability of the food item. After the order is placed a notification will be sent to the cook to prepare food. When the food is ready, Food Fiestaa delivery team will deliver the food at the specified delivery location.
Currently we have launched Food Fiestaa Online website and mobile applications only in Chennai. In future we will plan to expand other areas.
In our website or mobile app click Become a Cook button. Complete the registration form. An activation email will be sent to your email. Follow the instructions in the email to activate your account. Once your account is activated Food Fiestaa team will contact you to discuss the process with you.
No, there are no registration fees to become a Food Fiestaa Cook.
Please send your inquiries to email@example.com. Food Fiestaa representative will discuss with detailed process
Minimum order is Rs. 300.
No, you can place an order from one kitchen. However, If you are interested in purchasing from multiple kitchen, please place separate orders from each kitchen
Max Order Qty will be displayed for each food product. Select max quantity and add to cart. If you would like order more than maximum quantity, create a separate new order.
Please send your bulk order information to firstname.lastname@example.org. We need Kitchen Name, Food Product and Quantity. Food Fiestaa representative will contact you.
No, Consumers cannot cancel Today's special orders once order has been placed.
Yes, pre-orders can be cancelled if the cancellation request is made 48 hours before the delivery date/time.
Yes, if cancellation request is made 48 hours before the delivery date/time, full refund will be provided.
If a Consumer is not satisfied with the food products, the Consumer may send an e-mail with justification and necessary proof to email@example.com within 24 hours of consuming the food. Food Fiestaa will evaluate and will refund partially or fully depending on the explanation and proof provided. Also, the consumer can rate the quality of the food and post their feedback which will help Food Fiestaa to identify and take necessary action on incompetent cooks.
If the order is delayed for more than 2 hours from the specified delivery date/time, we will refund partial or full based on the situation.
Usually 5-7 business days as Food Fiestaa needs to work with payment gateway vendor.
If customer is not available at the delivery location, Food Fiestaa delivery team will wait for 5-10 minutes and will leave the food package at the door. The total amount paid for the order will not be refunded.
Returns are not accepted as food products are perishable.
We have integrated with secure payment gateway, so when you checkout the item, complete the payment using payment gateway site. All money transactions are currently handled through payment gateway.
You will pay for the purchased food products using PayUmoney, payment gateway. Until the product is delivered, your money will be with PayUmoney. Once delivered, you can release your payment. For more info, refer https://www.payumoney.com/buyer.html
No, all payments are handled using the payment gateway PayUmoney.
Click the "Give Us Feedback" button in the footer of the page or send email to firstname.lastname@example.org
If you refer a friend, your friend and you will get Food Fiestaa credits if they register and order from Food Fiestaa.
Food Fiestaa. You can also click buttons provided in the footer of the website.
Please submit your feedback using Feedback button if order gets delayed.
This option is currently unavailable.